Reliance Communications — Recharge data not created

Address:

North 24 Parganas, West Bengal

Dear sir,

My reliance MDN Number is [protected]. Yesterday on 3rd July, 2012 at 10:50pm I recharge my mobile with Rs.99 by mobile banking, recharge is succeed & I got a confirmation message with transaction reference number but data is not credited in my mobile account. Whenever I called to customer care on 198, they reply its happening because this number is of 3G Dongle. then I asked about amount returning, they told, it will laps.

Please check the below given details and do the needful.

MDN: [protected]
Bank A/C No.- [protected]
Amount- Rs.99
Date 03/07/2012
Time: 10:50pm
OxiTransID-[protected]
Tid=[protected]

Thanking you
A. K. Subodh
Alternet contact number [protected]
Email: [protected]@rediffmail.com