[Resolved]  Reliance Communications — Recharge issue

Dear Sir,

I have recharge in my mobile no. [protected], with rs.40 , but i didn't get even a single rupee balance in my mobile. when i contact customer care then they say sorry we can not give any balance as they have skim of Rs.40 for 200mins and it can not be in your no. so we can give you even single balance.

When i ask to lodge my complain then they refuse to do so and not given the complaint number.

Place of recharge : One mobile , satellite, Ahmedabad
Recharge amount : Rs. 40 (simple recharge)
Received balance : NIl
Name of the person at customer care executive : Gunjan Buddh

Kindly help in the solving the problem .

Thanking you.


Regards,
Chintan Zankat.
[protected]@gmail.com
Mobile : [protected]

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

" ""Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare""
"

Hi..

Here is a Reliance Dealer in Kilokari Delhi 110014. on 24th nov 2012 i gave him rs 99 rupee to activate 2G Reliance Net Pack on my mobile for one month, But the net plan is still not activated on my mobile. Same day i talked to customer care he told me to talk the dealer. The dealer says i am not responsible for that, even he talked to me in an undisciplined manner. I told him to back my money b'coz the net is not activated.Reliance is saying not any such pack is requested in my server .The Dealer Behaves very bad with all the customers, every one has complain regrading his behavior, which is not acceptable in a social life, Please Do the needful action..

Dealer Address

Guru Nanak Telecom
Near By HDFC ATM
Kilokari, Maharani Bagh

Thanks