[Resolved]  Reliance Communications — Reliance Communication is using unethical practices to cheat the customers

Address:

Pune, Maharashtra

I was using Reliance net connect Number – [protected] as a post paid connection, also I got an extra GSM connection through this net connect GSM Number – [protected], In Aug – 12 I recognize that as per my usage my plan is ay high & I have gone to their reliance web world Pune-Aundh branch to convert this connection to Prepaid. Also close my GSM connection after paying the complete outstanding amount.
Very cleverly reliance connect executive has convinced me for plan change to 750 Monthly to 250 Monthly and promised me that this will get converted within 3 days. I have paid Rs 1207 on 29th Aug to clear all the outstanding and also given instruction to stop my GSM connection.
Amazingly when I received my next month bill it was on my previous plan on Rs750, this was not converted to 250. From than I have stopped using any services from Reliance GSM or Net connects.
Still I am receiving the bill for not using any services followed with some threatening call if you not pay your bill we will do the court case & all that rubbish.
My question from Reliance-:
1. This is your fault & you people are responsible for it.
2. Please refund my cost I spend on your net connect device.
3. Please refund my money I given as refundable fee at the time of GSM connection.
4. Please stop calling on my current mobile number as this mobile comes under DND Service.
5. Please improve your services by saying truth to your customer instead of playing games.
Regards,
Charan Pal Singh
M-[protected]
Email – [protected]@gmail.com