Reliance Communications — RELIANCE DATA CARD

Address:Bangalore, Karnataka

THIS IS REGARDING MY DATA CARD...

FIRST Reliance offers me a great offer where in If I pay for 3 months of Internet services in advance I get the Data card for free.. I did pay the full bill amount. But the Employees were negligent enough to put in the wrong plan... !!

Its almost been three months and still the problem has not been set right ... I get a notice from them stating that I owe them a payment where as I have paid for the same well in advance!!
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Before I start to speak my heart out, I would say, Pls do not ever thought about reliance communication company product at all. There is no customer service, No Sales Service, No Technical Support. Simply Worst.
I had done the online registration (Paid) on dated 10/10/2008 for reliance data card. Then the executive committed me that I will get within 2days, After so many follow up, I got after 15days.Then the real problem started, the sales executive installed the software and said its done, however the net was not working since they had some server issue, and then he left. Then after I didn't reach at him, even I called so many times, they didn't pick my phone, then I called to their supervisor, then he starts avoiding me, I requested them that I only purchase your product only because, I need during my travel. During my travel I did not get any response from the sales team or call center. To reach at the sales team I called from the other number (since they did not pick from my number), then they picked and told me that it will be done within 10 mins, Ohh that’s a mess. He switched off the phone.
I tried to reach their call center, they did not even support me on the same, they did not resolve the issue and start experimenting various probable solution, and ultimately they did not help me to access net. Since then I have not been able to access the net once from reliance data card.

I’ve all those transaction in mail trail. They stopped replying my mail.
I just want to cancel the service, which they even not able to do so far.

They are just horrible. I would request all not to go for this company ever in life.

Regards,
Pramiya Mishra
[protected]
Looks like that the Reliance Data Card is the only problem in my Life. I came across an ad which stated that get a vacation and 50% on first 2 month reliance bill . I just wished that I did not see that particular Ad Ever . I contacted the Reliance Comm and Paid 2500 Rs Cash on delivery on the 13 th of January . That day to the courier person I had given a copy of the Pan Card and Drivers License . I was promissed by Ghanshyam Joshi that my connection shall start by the 16th of January . Today is the 27th and my connection has not started yet .

Your employee Ghanshyam Joshi just in order to reach his target make tall promises . I donot know weather the company is aware of term called customer Satisfaction . I think the only problem in my Life is the reliance Data Card . In the age of such stiff competition and customer is King Reliance employees (fools) think of them self not less than God . have come to know about the Procedure about filing a
complaint at consumer court . I donot want only my Reliance Data Card money but compensation for mental Harassment . your customer care is useless they are not able to help until a number is issued . Does time have any VALUE for anyone .

Reliance Communications — DATA CARD AND TALL PROMISES

I donot why does reliance does such kind of activities .

In hindi its called as bakra kaatna .

they just in order to buy the product make fall promises and just donot deliver .

I had bought reliance data card through registering myself on the net where for the first 2 months i have to pay only 50 % of the bill .

I was promised a gift vacation coupon which i have yet to recieve . I would request you to look into the matter and send me my gift coupon at the earliest .


I shall make sure no one in my family and nieberhood ever buy this junk reliance comm data card .

Till date i have only recieved a phone call just to confirm the details .

Such a company should be barred

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