[Resolved] Reliance Communications — sim card terminated | |||
This is Ashok Gupta i am a buisness man and i have purchased a vip no ([protected]) from reliance after buying this no i have also printed on my buisness card as well but there was some network issues going on i had no network on my card. Due to some emergency reason i had to go out of india for 2months and i had no idea about the bill because this no was kept at my office my staff also said me about the bill payment but i was indugled in other office work so forgot to pay the billl 5 days before on thursday i went to pay the bill at virar reliance office but they stated that this no is already terminated. i know it got terminated due to me but i request if you can help me out with some proper way to get the same no back. i hope you understand my problem and find me a way out. my alternate no is [protected] which is a idea network the bill amount for this no is around 14k every month and i think it will be the same for reliance no. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Reliance India — Sim Card Terminated
Firstly we are holding an business of Export and our company name is INEX we have used reliance and it is very unusefull we have selected a golden number from reliance web world for 2000 Rupees in JP Nagar 15th Cross and it has been terminated reason being unknown to us we have paid across two month bills even though they have terminated our card and we world of jp nagar has no idea what to do to activate the card and there is no response we have no idea what to do an anyone ry to figure this outthanks in advance
Regards
Salim
[protected]@yahoo.com
Hello Reliance,
My SIM card no is: [protected].
My SIM card was previously prepaid, i requested for port and then i got call from behalf of reliance to convert it to post paid.
i agreed and my connection is converted to post paid after 15 days my no is temporary stopped.
i contacted to the person who called me for converting from prepaid to post paid.
i also visited to noida sector 18 reliance web world.
i was told that my address verification is negative.
i requested for re verification but no action was taken.
after few days no is permanently stopped/terminated.
Socking thing "i also got my Bill on the same address for which reliance representative marked negative"
is this a fare job reliance employee done ?
if my address was wrong then how i got my bill.
if reliance want then i can give the third party contact nos who are working on behalf of reliance and
because of then we(customer) are facing problem.
i have paid partial amount.
You can check my statement also.
B.R
Niraj Kumar
[protected](terminated no)
[protected]
My SIM card no is: [protected].
My SIM card was previously prepaid, i requested for port and then i got call from behalf of reliance to convert it to post paid.
i agreed and my connection is converted to post paid after 15 days my no is temporary stopped.
i contacted to the person who called me for converting from prepaid to post paid.
i also visited to noida sector 18 reliance web world.
i was told that my address verification is negative.
i requested for re verification but no action was taken.
after few days no is permanently stopped/terminated.
Socking thing "i also got my Bill on the same address for which reliance representative marked negative"
is this a fare job reliance employee done ?
if my address was wrong then how i got my bill.
if reliance want then i can give the third party contact nos who are working on behalf of reliance and
because of then we(customer) are facing problem.
i have paid partial amount.
You can check my statement also.
B.R
Niraj Kumar
[protected](terminated no)
[protected]
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
" Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care"
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care"
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SIM CARD — working sim terminated
my sim is in working condition till 15 days , recharge olso complite before one hour and sim terminate .my mo no.[protected]