[Resolved]  Reliance Communications — my mnp service not ok

Address:

Surat, Gujarat

Dear Customer,

Thank you for contacting Reliance Customer Care.

With reference to your e-mail regarding services issue for your Reliance GSM number [protected], please note that your Customer Application Form (CAF) is not updated in our system. Hence, we request you to visit nearest Reliance Communication Outlet with proof of address and identity for further assistance.'

Please find the list of Reliance Communication Outlets and documents covered under proof of address and identity attached herewith.

Regards,

Neha Pathak
Customer Care
Reliance Communications

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: pramod parmar ([protected]@gmail.com)
Date: Friday, March 04, 2011 12:39 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: my no active

your answer is not satisfied
plz my number active
pramod

[protected] Forwarded message[protected]
From: [protected]@relianceada.com <[protected]@relianceada.com>
Date: Thu, Mar 3, 2011 at 6:20 AM
Subject: RE:'ADAG=[protected]' Reference to your e-mail
To: pramod parmar <[protected]@gmail.com>


Dear Customer,


This is with reference to your e-mail regarding service issue. Kindly note that we request you to write us back with the following details.

Was he ever able to use services after Port IN: (Yes/NO)
MNP Status inquiry status & Time
Number which the customer had tried
Port IN Request placed on (Date)
Port Out Operators Name
Error Message while incoming call
Error message while outgoing call
CAF Number (if available)
Date of Subscription
Date of submission of CAF (Incase -Re-submitted)
Name and Location of dealer /distributor
Alt Contact number

We would require the same to assist you better.

We understand the inconvenience caused to you and take this as a feedback to improve our services to meet your expectations.


Regards,



Manojkumar Prajapati

GSM Customer Care
Reliance Communications



The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.



This electronic message transmission contains information from Reliance Communications Ltd and is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.



-----Original Message-----
From: pramod parmar ([protected]@gmail.com)
Date: Wednesday, March 02, 2011 07:21 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: mnp service not work proper

my mob no [protected]

this no. outgoing is ok in coming is not work

plz output my case

troubling this convertion

plz fast work


























dear sir
i am already submitted my document in reliance web world ring road branch surat, gujrat, india,
contact person name mohshin shikh cell no. [protected]
this is not ans ware proper

my case start[protected]

&[protected] reject my case upc code is invalid rezone

net try[protected] new ups code is generate same day re sending application my reliance web world mohshin shikh

next 7 days my Mobil is active & outgoing only &[protected] sms center no. 52811 other service is active 24 hour work your mobile (message is : dear reliance customer, thank you for getting connected with reliance applicable benefits will be given to you in 24hrs. for assistance dial *369)

but this is not work
i am again go to reliance[protected] to continue daily in reliance web world 1 to 3 hour waiting best replay but replay is zero

& this day date[protected] i am going 3.5 hour waiting & answer is your connection is rejected

your service is very bad
i am interested for new connection qty 5. but i am not satisfied & i am watching how to destuarb to customer daily minimum 100 coustermer is face is very service is bad

bye
thanks for my mail answer


my id is [protected]@yahoo.com


[protected] Forwarded message[protected]
From: [protected]@relianceada.com <[protected]@relianceada.com>
2 days ago by pramod parmar [send email]
Dear Customer,

This is with reference to your e-mail regarding Mobile Number Portability (MNP). Kindly note that your request has already been taken and same is in process. We are working on it and we will respond to you shortly.

We appreciate your patience and co-operation in this regard.

We understand the inconvenience caused to you and take this as a feedback to improve our services to meet your expectations.

Regards,
Anju Naikodi.
Customer Care
Reliance Communications

For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.

You may also call on *222 or 198 (Both are Toll free) from your Reliance Phone or 3033 4343 Chargeable from any other phone.

You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services.
Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.

Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments).
Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications Ltd and is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: pramod parmar ([protected]@gmail.com)
Date: Monday, February 28, 2011 12:35 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: my mnp service is not active proper [protected]

dear sir
my number is not work proper

my name is pramod v. parmar, i am using bsnl gsm mobile srvices my
number is [protected]



i am convert to relince cdma service


my first application on[protected] but this application is reject by
uniq code[protected]
again i try re send aplication but my number is active relince only
out gonig is ok incoming is not ok & bsnl number is normal working


plz check my mail argent reply


pramod parmar, surat. gujrat, indi