[Resolved] Reliance Communications — VAS Deduction | |
It happened to me again on 27-04-13, 16:32, this time Rs 3:00, I just called the customer care, he said the same story, "amount has been refunded, it won't happen again", Then I said I have been listening this every time, 'do you have a permanent solution", He repeated the same. When I asked again he sarcastically said, "what, do I want to say, It will happen again from tomorrow onwards", and disconnected the call, as usual they charged 50np for this. That kind of behavior people of Reliance showing now a days. There are n number of complaints about this VAS charges in this blog, I had find so many in other blogs also. I'm planning to port out to some other company that provides some transparency in their services I want to ask Reliance, for what purpose you people are collecting with this kind of money collected, Re1, Rs2, Rs3, Rs 15, Rs30, to spill on Anil Ambani's funeral ? (anil ambani ke shav yatra pe phek do ge kya ?) Number is: [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
My account is getting wrongly debited for some VAS deduction, for VAS Techzone. I have never subscribed for the same and no VAS is activated in my mobile. This is really unacceptable as my account get debited almost every day by amount ranging between rs 3 to rs 20... I have raised lot of written complaint and they have a couple of time credited back few deduction, but I can't send mail every time as this has now become a headache for me. I hope to have this issue resolved quickly.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare