[Resolved]  Reliance Communications — GSM sim card not activated

Address:

Thane, Maharashtra

Hi,

My name is Selvin Thever, My current reliance mobile number is [protected], i have this number from last 5 years.
On 2nd April 2011 I received a call from Sneha[protected] who said that i can get a reliance GSM connection with a number choice.

I agreed and she said i can get the number [protected], as this number is similiar to my current mobile number.

Again i received a call from Priyanka[protected] on 4th April 2011, stating that she is the supervisor of Sneha and just wants to confirm when and where she can send her delivery boy to get my documents and Rs.200/-, i asked her send her person to my office at malad west.

The delivery boy came on 5th April 2011 at around 17:30 hrs, i gave him the documents (my bank statement,pan card photocopy and a photograph) and Rs.200, he handed over to me a GSM sim card (sim card no.[protected] and mobile no. [protected]) and said that it will be activated in 48 hours.

On friday 8th April 2011(after 3 days), a person came to my residence for address verification and said that everything is fine and the card will be activated in the next 24 hours, since that time i have been trying to contact Sneha and Priyanka but the numbers are switched off.

I have also contacted Reliance customer care on 222 more than 15 times and spoken to various agents (Tapothi, Varsha, Dinesh, etc). They have not been able to help me, I have also contacted my local web world at evershine city Vasai east and even they are unable to find any details on their system.

Its been more than 10 days now and the number has still not been activated.I am very disappointed and frustrated about the entire episode, i want my number to be activated as soon as possible or my documents and money returned to me as the documents are very crucial.

I think and feel very strongly that Reliance communications has cheated me and I will ensure that my friends, relatives, colleagues and i will never ever entertain sales calls from Reliance.

Waiting for a favorable response as soon as possible.

Regards,
Selvin Thever
Mobile no. [protected]
email ID: selvin.[protected]@yahoo.co.in