Reliance Communications — WIRELESS LANDLINE PHONE INSTRUMENT BATTERY
Surat, Gujarat, India
I am having Reliance wireless land line “Hello phone No.[protected]”.For this I had been given, LG Electronics instrument Model No.LSI-110, by Reliance Communications. At present its battery gets discharge in just four five minutes, so I have to change my battery. I inquire on 04/11/2012 with [protected]@relianceada.com that from where I can get new battery.
Vide their E-mail dated 12/11/2012 (service request ID[protected], they advice me to visit LG-Service Center. On 06/12/2012 I visited “TANAY COMMUNICATION” LG-Service Center. Service center Executive informs me that, as per advice of Reliance they have stopped manufacturing Model No. LSI-110, so battery and other parts are not available with them.
I inform accordingly to [protected]@relianceada.com on 13/12/2012.Than vide their E-mail dated 03/12/2012, they advice me to visit Reliance World store, so I visited Reliance World on 18/12/2012, They gave me another service request ID[protected] and promise me that their service Engineer will visit my residence with in one week and solve my problem. But nobody has visited my residence. So I inform [protected]@relianceada.com on 30/12/2012 accordingly. On 31/12/2012, they advice me to visit LG- Service center, again.
As I had previously visited LG service center on 06/12/2012 and had informed [protected]@relianceada.com that LG Electronics has stopped manufacturing Model No. LSI-110, so battery and other parts are not available, with them.
They are asking me to visit LG-service center, then asking me to visit Reliance World store. I have gone to both the above places as stated above and nobody has solved my problem and they ask me to contact “customer care”. And now [protected]@relianceada.com, once again ask me to visit LG-service center. I inquire with them on mobile no:-[protected] and they inform me that they are not having battery for Model No.LSI-110.
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