Reliance Communications — Wrong deduction from my prepaid account

Address:

Maharashtra

I have a prepaid connection no. [protected] of GSM reliance. Off late since a month, I have noticed that reliance seems to be randomly deducting my balance. On complaining, I am told that its deducted for some hungama plan which I have not asked for. After a heated argument, they agree to credit my account with the money deducted. Reliance has credited the wrong deducted amount but the problem is not getting solved. Daily i need to check my balance and daily the amount seems to be getting deducted. Everytime there is another excuse, that the deduction is due to wallpaper or hungama plan or vas services. All these are not asked for by me. I have been complaining repeatedly wherein they assure me that the same will not get deducted but it still continues to happen. Could somebody from reliance mobile gsm take it up on a war footing otherwise i am going in for mobile portability and changing my service provider and am informing everyone not to go in for reliance since they are cheats.