[Resolved] Reliance Communications — Wrong deduction of Rs14 pack continuosly by reliance GSM | |||
I am using reliance gsm service from last 5 years. Reliance has started auto renewal of services by itself. Today they have deducted Rs 14 for third time as SMS pack. Reliance is only company which charges to communicate with customer care and still it's impossible to connect to them. Request you to show a way to deactivate the service. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Reliance GSM — wrong bill deduction
hello sir ,My name is chandan kumar i am a reliance gsm user([protected])
i am really fade up of wrong bill deduction from my account.today on 12/12/2010
my rs 30 had been deducted from my account. i tried to complin against this on [protected],58200 and 198
but i am unable to get any response from the other side.This is not the first time that it has happened with me on 29/11/2010 rs 30 was deducted again on 7/12/2010 rs 60 was deducted though i got back oll of them but yet i hat to give a lot of time to complain against it.I now i am really having an unpleasant experience using reliance gsm network where i had to spend so much time now and then complaining of wrong balance deduction.I had already told about my problem to customer care executive about this where i got aresponce that my services are auto activated due to the call that i receive from company but i have already applied for don't disturb service almost 45 days ago.
I am really fade up of it now and dont know what to do next please help
by
CHANDAN KUMAR
CONTACT NO:[protected]
EMAIL ID : [protected]@REDIFFMAIL.COM
Dear Customer,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
i aslo have the same problem
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Reliance telecom service (GSM) — wrong value deduction
Dear sir,I m using reliance GSM sim of last 1 & 1/2 year. Before about 10 months i was using Rs-27 pack for local reantal discount. But after 4months i was desided to stop this service, i launched the complain regarding this. After 3 days the service was sucessfully stop. But it was atomatically renual next month. I again launched the complaim, But till this month it never stop the service in behalf of my complain of every month. Verey month i loose Rs-27 from my account & i also launched the complain for regarding this. According to coustmer care they said it never refund the value. Sir i was suffering the this problem about before six month but the problem still in this month november.