[Resolved]  Reliance Data Card — No Response and Repair.

Hi,
I hold a Relaince Data card [protected] EC325 USB type. I am facing it hardware problem from 2nd Nov 2008. Since I was outside Bangalore so On 15th I went to reliance Webworld JP nagar branch they said to go to authorised centre in Infantry road(Redington India) since Data card was not giving any signal. Redngton person on the frontdesk told me that they will not repair the Datacard and they can only replace it if it is under warranty. I went back to JP nagar office the same day and now they told me to purchase new one wqith new no.AMAZING.My card is not under warranty. then I visited rel webworld Padmanabhanagr office he has forwarded my request to Customer care and told me that some person will visit my place to fix the problem that doesnt happen. 21st I requested customer care again. they told after 120 hrs they wil give me a call. nothing happened and when I contacted them after that they told visit the nearest webworld. I am in loop now. 28t agin I placded same request. and they told only auth centre can do this and if they are not doing then its my problem then. Now summariazing this.
1. Reliance customer care had never give a reply.
2. I am not able to see the request anywhere. always I HAVE TO CALL THEM.
3. Relaince is incapable of solving requests. I have to pay all the amount for which i have actually not availed the facility.
4. If I purchase new connection of the data card then they will not transfer my existing no. and scheme to that datacard. Really hopeless people and one of the worst customer care I have ever seen. really amazing...
5. last option I have to GO TO CONSUMER FORUM.
what you people suggest.