[Resolved]  Reliance Data Card — PLEASE DEACTIVATE IT AND STOP GENERATING BILLS

Address:

Central Delhi, Delhi

To,
The Consumer Forum,
India

Dear Sir,

I had a Reliance Data Card No. [protected]. Even after lots of complaints I did regarding the damn poor connectivity & terribly low speed, no serious action was taken for it. After so much of inconvenience in your services I got fed up & went to customer care store in janakpuri in the month of October 2009 to check with the issue along with my laptop & data card, they asked me to download net booster, I did the same standing there for an hr aprx, even after that the speed was slow so I went to the janak puri customer care store again to pay the unpaid billed amount and get my data card deactivated. The executive there told that concern has been noted and will do the needful, you just have to call customer care & report the same so that the bill for next month doesn’t get generated but as usual, no action was taken from your side, instead of that your executives kept generating the bill for months without my usage. For next 15-20 days I got frequent calls from reliance people inquiring the cause to deactivate my datacard and every time I told that I m not at all satisfied with your services & reiterated to deactivate the data card without further delay because I don’t want to pay the bill anymore without using the data card. I am really sick of your disgusting services, PLEASE DEACTIVATE THE DATA CARD AND STOP SENDING ME THE IRRITATING BILLS WHICH I M GETTING FROM LONG WITHOUT MY USAGE AND ALSO I AM GETTING THE COURT WARNINGS FROM LAST 1 YEAR. PLEASE TAKE SOME ACTION.

RUCHI TANEJA
TRULY UNSATISFIED CUSTOMER OF RELIANCE INTERNET SERVICES