[Resolved]  Reliance Data Card — NOTICE-BROADBAND PAYMENT DUE

Address:Bangalore, Karnataka

R.S.UMESH, B.A.L.,L.L.B.
Advocate

No. 24, 1st Floor, H.B Samaja Road, Basavanagudi, Bangalore- 560 004.
Contact :[protected]



By R.P.A.D/ U.C.P

Date: 10/5/2013
Ref No :UM/RCOM/MAY/1105
To:
MR SAYED MUZAKKIR HAAFIZ
# 6 1ST MAIN 5TH CROSS SRK
GARDEN 4TH BLOCK TILAKNAGAR.
BANGALORE 560041





Sir / Madam,


Under the instructions from our client, M/s. Reliance Communications Ltd., and M/s. Reliance Communications Infrastructure Limited, “Subramanya Arcade”, No.12/2, Tower ‘B’, 2nd Floor, Bannerghatta Road Bangalore – 560029, we issue this Notice as follows.


You are aware that our client is engaged in the business of providing Unified Telecommunication Services to its valid customers. You have availed the said services from our client by submitting the requisite Customer Application Form and other documents under Account No.[protected] provided by our client. The said services were provided by our client in pursuance of the terms and conditions and you have specifically agreed and undertook to pay all service charges in full without any deduction, set off or withholding with respect to the services availed by you. Our client has been generating Statements of Service Charges and the same are dispatched to you regularly from time to time for the services availed by you.


We state that, you have defaulted in payment of the service charges and consequent to the said default, there is an outstanding amount of Rs.731 /- in your Account. You have failed to pay the said dues in spite of repeated requests and reminders from our client and this has caused wrongful loss to our client.



Wherefore, you are called upon to pay a sum of Rs.731 /- to our client within Three days from the date of receipt of this Notice. The said amount should be paid by cash / DD / Pay Order in favor of Reliance Communications Infrastructure Limited or can also be paid at any Reliance outlets of ADA group. Failing which, we shall initiate civil and criminal proceedings against you before the competent court of law at your own cost and risk.



For any clarifications you may be contact Mr/Miss. VINAY OR DEEPIKA On Telephone No: [protected] /40942435



You are liable to pay this notice fee of Rs.500/-.






R.S. Umesh
advocate


I made request to terminate services as on 18th Feb 2013 still you took more than 2 months to terminate services sending useless mails even after insisting to terminate same on immediate basis.
Why was services not terminated in three days when you are asking to do payment in three days????

Even though your device was faulty and not working and I insisted to terminate service on immediate basis why you took 2months to terminate it?

How can you send bills for
1. Faulty device not working at all
2. And even after insisting to terminate why you took 2months to terminate same?


I made multiple complaints before from last October that your device is giving problem, refer to mail chain forwarded already, still you didnt took any action and I kept paying you bills when device completely stopped working I asked to terminate same on immediate basis still you took two months to
terminate it

If you people cannot provide proper service to customer and only want money who will use your USELESS services and pay you money?

I used to pay bills on time and regularly you can check the records but didn't get proper service from your side


I am not going to PAY the bill you charged me for duration of FAULTY device and after request made for termination

If you have any shame left you will revert the last bill which is charged unethically and illegally.

DONT try to harrass or send illegal notices in name of law as these cases are not settled in Criminal Courts, I will be moving to Consumer court
if you harass me further.


I have all legal mail communications done from month of November and all Paid bills for duration which your device was not working and when I asked to terminate services you took 2months to terminate same.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I received the same mail from this same lawyer.

I had requested an address change when I moved to my new house. That request was not attended at all.

So, the next time when I got a call from customer care, I informed them to deactivate the account and I had paid the bill for that month as well.

But they did not deactivate it and they had been calling me again and again to hear the same reason.

Now, I have received a mail from this guy. Is he truly the legal authority of Reliance? I find his mail ID as "RELIANCE LEGAL <reliance.[protected]@gmail.com>". Why should a big company like reliance use gmail for their legal purposes?

When I called the contact number Mr/Miss. VINAY OR DEEPIKA On Telephone No:[protected] /40942435 as mentioned in the mail, a lady picked up and she did not spoke for a while. She was were very sceptical to respond and when I enquired about my address change request, she said there is no record.

I see this to be a fraudulent team. This should be cross checked.

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