[Resolved]  Reliance Digital — AC remote not supplied

Address:South 24 Parganas, West Bengal

Dear Sir,

I had bought a 1.5 ton Voltas window AC on 4th april 2012. when the same was delievered, it was without remote
& user manual. After contacting with store, they supplied a remote. when support engineer visited my home
for installation, we came to know that the supplied remote is not compatible with AC.
Despite contacting several times, your store didn't responded.

Details of purchase:

AC-1.5 TON VOLTAS WINDOW
DATE OF PURCHASE-04/05/2012
SALES PERSON-Mr.Prashant
STORE NAME-RELIANCE DIGITAL, BANSDRONI,KOLKATA


Even after writing many mails to [protected]@resq.com, nobody responded.


SANJAY SINGH
Mob.[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir,

We sincerely apologize for the inconvenience. We will surely look into your issue and resolve it as soon as possible. We have received your contact details, our concerned representative will be getting in touch with you soon.

We want to assure you that we are committed to solving your problem and resolve it to your satisfaction.

Warm Regards,
Reliance Digital
Dear Sir,

We are glad to know that your grievance has been addressed and hope that you are satisfied with our services.

We hope to see you soon at our store again.

Warm Regards,
Reliance Digital

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4660
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information