[Resolved] Reliance Digital — no proper response at service

[Resolved] Reliance Digital — no proper response at service

T T.D.J.Kumar Singh from Hyderabad, Telangana

no proper technicians at reliance digital resque in vijayawada. We have lodged complient on 28th november and they have responded on 4th of december, after attending the complient a new problem has arrived instantly it has lost ts auto functioning regarding this reported the same to the resq manager response is same push the restart button of water heater and use it, new technique is for bajaj water heater lauched by reliance resq. this is for kind information for new technology o[censored]sing water heater using restart button for a newly advanced auto cut off geaser Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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T.D.J.Kumar Singh

from Hyderabad, Telangana

Reliance Digital — no proper response

we have purchased bajaj water geaser, in reliance digital in vijayawada. one of the thermostat coil have been burned away the service persons are taking too much time to replace it. The complinet has been loged on 28th of November, till now no proper response. each and every time when we are calling they are saying that it till take 2 more days.

for refernce
the product number is:[protected]

RELIANCE DIGITAL RETAIL LTD.

from Pune, Maharashtra

Any support requirement is being dealt with to the customer's satisfaction by Reliance Resq (service) personnel, and they are all the time available in the store. This is the facility which can be used for such issues, when faced. Pls do contact them in case of any requirement. Regards

vijay M

from Hyderabad, Telangana

This service is not acceptable.