[Resolved]  Reliance Digital - Ecil - Hyd - About Hitachi 1. 5 Ton Split Ac 5* — No service at all - Pathetic[protected] Phone number.

Address:Hyderabad, Andhra Pradesh

Reliance Digital - Hitachi 1.5 Ton Split AC 5*
- Purchased on April 10th.
- My first complaint link:

http://www.consumercomplaints.in/complaints/reliance-digital--hitachi-15-ton-spl...

- Installation was pathetic experience that took 3 days against the promise of 24 hours.
- The service number:[protected] is the most unreliable to take the calls.
- Called[protected] many times on 7th June 2010. Call was finally registered saying the representative will come to repair the AC on 8th. June 2010.
- Called again on[protected] many times spending many rupees as it is just not free to call this number. Even the busy answer charges the calling phone.

- Kept calling the number[protected] on 8th June. No response. Just Ignored.

-This is my second complaint against Reliance Digital - near ECIL, Hyderabad. The first complaint was on 14th april this year.
The AC <hitachi 1.5 ton 5*> did just work for exactly 23 days and when it is in not in use for more than just 20 days
it is not powering on..

-The most ignoring part of Reliance Digital ECIL hyderabad is its service number:[protected]. All that they speak if you are lucky to have some one address the phone is just a mere lie.
Because they do not address the phone. If they did, they will just tell you lie that technician started we will call you in 10/2/5 minutes. And then your phone gets billed for no reason as you keep calling since anyway there ignorance becomes

irritant to you.
- Many sweet adjustments, lies, makeups etc..,

- Don't know why a lovely company of this scale has poor service only at ECIL hyderabad area.

- It is just buying this unrealiable service for approximately 40,000.00 rupees that bothers me a lot.
- I just purchased it for facing this inconvinience, and issues.
- Looks like they tuned the deaf ear to all these complaints.

- Now only GOD can save me to get this 40 thousand rupees unreliable AC from Reliance Digital - near ECIL Hyderabad.

I really thank them for looting me of my time, and money fairly.
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Aug 13, 2020
Complaint marked as Resolved 
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Reliance Digital/Hitachi AC — No service Provided

I have hitachi Air conditioner bought from Reliance Digital, hyderabad in march. First of all while installing they broke a part of the AC which I asked to replace and it was not done.Second, The AC if put in standby mode for over an hour it does not work when I try to switch on later. I have been behind Reliance to send a servicing guy for over a month. Finally after personally shouting at them they send one. I was unable to replicate the problem at that time.So I mentione I will call them when I can do so. After thaty when I tried to call them when the problem recurred, I still have the same problem of not sending anyone to look at the AC problem.
Third, since two days the AC is not cooling as expected and I still dont have any response.

How can I take an action or get the AC replaced.

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