[Resolved]  Reliance DTH — misguiding for installation

Address:Hyderabad, Andhra Pradesh

Dear Sir,
I am V.V.R.Prasad and I am an employee in SBI.An employee from APPCO Group India named Mallikarjuna Reddy came to our office and explained us about the Dth service that they are providing from Reliance.He told us many offers like they will play a movie which is released on that day on request of subscriber,one year free after installation,all channels will come for just Rs 146/- per month,etc., I did not see the offers in detail on the pamplet as I am in office and paid him Rs 1490/- on spot.He also told me with in a week time they will install and he left.Later I saw the offers on the given sheet and there are no such offers.I telephoned him to enquire about this type of offer.He did not lift the phone.On the fourth day I guess,I called him again.He did not answer the phone call.I called him from different number.Some other person lifted the phone.I explained him the matter and talked to him seriously for which he replied he is sending a team for installation.They immediately came for installation.Before installing I asked them about the offers.They told us all the offers,which were not matching with the offers that Mallikarjuna Reddy explained me.We cancelled the installation due to that and thought of asking money back by calling him.He did not answer the call again for which I thought of giving complaint in the consumer forum.Mallikarjuna Reddy's phone number is [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Reliance is another name of fraud, cheating. I also faced the same problem I stay in Kharadi, Pune. A marketing guy name Amit Kumar came from APPCCO and told me that for our society Reliance is giving four months All Channel free offer. But as I said Reliance is synonm for cheating installation guy told me it will like only First month all channel free and for next 3 months only silver pack free. I check with everyone from Reliance Nodal Officer for Maharashtra. But he also didnt helped me. If anyone knows where we can raise complaint to proper Goverment Department ?
Dear Customer,

We apologize for the misunderstanding happened, do let us know if you received your product, we will ensure that such type of behaviour won’t be repeated in future. If any query please do mail me at [protected]@appcogroupindia.in

Regards
Ryan

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    HYDERABAD
    Andhra Pradesh
    India
    File a Complaint