[Resolved]  Reliance DTH — Problem not solved even after 3 months of filing complaint

Address:Shimla, Himachal Pradesh

Problem was regarding poor signal and Problem started from 24th september, but initially complaint was not filed. First complaint was filed on 21st october and after then this process of filling complaints started till date. They just said that "we are sendinig our technical person t o you". But it is almost 3 months and no one has reached our home .We spend our most of time talking to different speakers from customer care .
I am sending some complaint numbers:-
21/oct/[protected]
25/oct/[protected]
27/oct/[protected]
31/oct/[protected]
16/nov/[protected]
29/nov/[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dissappointed...poor service...issue not solved till date...
Dear Customer,

We tried calling you but unable to get through as per confirmation received from the concern team this is to inform you that as you lives in remote area where our network connectivity is less we are trying our best in increasing the same.

Regards,
Reliance Communications
Dear customer care,

it is to inform you that we don't live in remote area and your netwok is good there. Everything was possible on time i[censored] tried little bit, but no one did nothing ...

Replacement of DTH box

Service Request No[protected]. I complained to customer care for replacement of box on 11/09/2013 but no service has not been provided till now. How many days does it will take for them to resolve this complaint.

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    Shimla, Himachal Pradesh
    Himachal Pradesh
    India
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