[Resolved]  Reliance DTH — Set Top box complaint

Address:Kerala

OUR SMART CARD NUMBER IS[protected]. The set to was automatically switching off, so complained to CC on 7th March 2012. After calling many times they changed the box by paying Rs500.But the changed box had the problem of hanging.I contacted them around 20 times to change the box.But the stupid Reliance have not ready to solve the problem.I am suffering last 5 months.

Please change my set top box,irresponsible Relience TV....too shame...

Mob [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i gave complaint on 11-Aug-12.
complaint number:[protected]

Setup box was not working,
Nop one attended the complaint and the complaint case was closed.

I spoke with customer care again today(16-Aug-12). and asked them to escalate. How come the request closed with out attending the issue.

lety us see how it goes.

TV is npt working since 15 days.

-Harish
location Karnataka. Bangalore

-Harish
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RDTVcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RDTV Care
my smart card no[protected] sat up box is not working last 2months please replace the set up box ...
my smart card no[protected] replase the set up box
I am Bhushan Gothankar, from Maharashtra. I have use Reliance DTH I have paid Rs. 1500 yearly subscription. But from last 2 month almost 80% channels we're not seen. And today Error 400 seen, service error. Now I am asking them to refund my money but today there customer care no. Are unavailable. Please Help me

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Kerala
    India
    File a Complaint