[Resolved]  Reliance Fresh — Bad response

HI,


I am Mohd. Ayaz Khan .I am regular Customer of Reliance fresh.I purchase Goods by Reliance fresh of around Rs[protected] Per Month.
I have a plastic card no - [protected]


I am visiting Reliance Fresh of Tughlakabad since last Six Months I am facing too many problem and, I have complained to local desk also but no response I found.

Kindly check or let me know should I choose any other Service Provider.

I would like to intimate you about a problem which I found on last Saturday so I avoid a transaction of Rs 1000/- (Bill no -TF 0018) TIN -[protected] CT - [protected].

When I visited last Saturday to Reliance fresh I have been informed to get six bowls when I will purchase goods of Rs 1000, there was no limitation or specification was informed to me when I started collecting Goods of Rs 1000 but at the time of Billing they informed me few Ata Brand will not be included .Why such insulting response they provide us in front of other users.

There was no list paste about the Gift in front of Billing Counters', when I asked about same they told me.


There many problem with the Branch I complained many times to local desk but No response .


1. All staff members response in very Rude manner .
2. I have informed about a specific product which is not available from last two, months but no response .I made a note at local desk still I could not found same.
3. Many times I found no Price list on some vegetables or other products, when we are asking to them about price they are replying you should to confirm same on Billing Counter .
4. It has been two times I found price list of other product is with different one .e.g. I found "Loose arrhar Dal "is in the Tin but Price info is about Razma Daal.


Important :- I would like mainly to tell when on Saturday I found same problem and try to get senior person contact, they refuse to tell me same and when I ask the senior helpdesk Guy name (who refused), he replied "what you will do with my name" you can go-ahead with escalation we don't care.


I don't want to go with Consumer Forum as I don't have much time but yes surely I can change my service provider.


Kindly check so we can made ourselves continue with reliance fresh .


Seeking Good Response .


Thanks
Mohd Ayaz Khan