[Resolved]  Reliance Fresh — inappropriate sale of items

i am nikita sheth from ahmedabad. i just want to ask you a question are you putting schemes for customers or for shopkeepers.?
.i visited to your reliance fresh near Medisurg hospital navrangpura.i want to buy pears germshield with scheme, buy three get one free.i saw a shopkeeper from shahpur who was purchasing most of the items which were in the scheme. He purchased almost the entire, keeping one or two pieces available. and when i questioned the staff memebers there, the only they have is that to us all people are customer. i really wnated to know if all people are customer to them, then why should we choose reliance over other local shops of ahmedbad? as when there are offer the shopkeepers take all the lot, and we have to go to them to fulfil our need, and we dont get any kind of offer at those local shops?

the reason as to why i can say that the person was not a customer it that, the murchandises he was buying was more then what a regualr custormer or a normal person needs. it is really unfair to those people who specially visit reliance for their needs. Your company wants people to relay it. but how can we relay if we get the same items of the price in a normal shop near our houses? what is the point of going to reliance?

it is our customer right to question you and hope to recieve your answer as soon as possible. i just hope its not that every person is a customer to us. and you help the general public of india.

p.s: for cross check, if you want check the bills of reliacne fresh near Medisurg Mithakhali, Navarangpura Ahmedabad, and also we have filled a complain in your complain book there.

thanks,
Yours faithfully

Nikita Sheth (customer)
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Aug 14, 2020
Complaint marked as Resolved 
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I am a regular customer of R'fresh (card no.[protected]). There was an offer during Sep'09 to get a frying pan with lid on payment of Rs.149/- if our monthly purchase exceeded Rs.2500/- during that month. Accordingly I bought the goods worth required amount and by month end received a SMS to collect the gift on 15th October. When went to the R'fresh store I was told to wait for some more days. I kept enquiring till yesterday (18th Nov) and now being told that my choice i.e. frying pan with lid will never come, citing some funny reasons. Hope my complaint is clear. I do not want to use any harsh words, but shall not hesitate to knock all possible doors until the complaint is redressed.

Thanks.

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