[Resolved] Reliance Fresh — Sale of goods marked 'Not for Sale' | |
I went to the Reliance Fresh - Pashan, Pune outlet on 06th August 2009 to buy a 5 ltr pack of Saffola Gold oil with which I could get a 1 ltr pack of Saffola Gold free. At the above mentioned store, the 5 ltr pack was not available. To my surprise, I found 3 nos. 1 ltr packs marked 'Not for Sale' and 'Free with Saffola Gold 5 ltr pack' on the rack. I picked up one of them and went for billing, thinking that the 5 ltr pack would be brought from inside. It was a real surprise for me when I saw the billling clerk billing that 1 ltr pack. When I asked him he told that the 5 ltr packs were finished and so I could not get it. When I asked him how he could sell me something which was supposed to be coming free with a 5 ltr pack, he very harshly replied that the 5 ltr packs were finished, the 1 ltr free packs were supplied extra by the manufacturer and if I wanted to buy it, I should take it, otherwise leave it there. I insisted as to how he could bill that item, he said that the system was billing it and so it was allowed !!! I left the store without buying it but filled in the Complaints form and put it in the complaints box for the manager to see it the next day. Today is 10th August 2009 and I have not yet heard from anyone from the store. As far as I know, selling of items which are supposed to be given free with something not allowed. This is what is printed on the pack of such an item. Inspite of this, a Reliance Fresh store tried to sell me such an item. I want the store to stop doing such a thing and want to bring this to the notice of the higher authorities concerned. Strict action should be taken as per the rules and laws. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
Add a Comment | |
25%
Complaints
2149
Pending
0
Resolved
538
+91 22 2278 5000
+91 22 4017 6400
Makers Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400 021
View all Reliance Fresh contact information
Post your Comment