[Resolved]  Reliance Fresh — worst staff and their communication with the customer.

i am a regular visitor of reliance fresh nerul(E),navimumbai.
I had to recieve the gift from thier monthly paradise promotion in this the gift of august was pending the person over ther the store manager ganesh pawar told me that sir your amou nt is completed but we have fall short of the gifts so u can collect it later now after 2months in the month of october he is telling me that u have not made the tranactions of 3000 i told him that you should have told me this in the month of august at that time i was having the bills too to prove u,then he is responding in such a rude manner stating that it must be your fault that you may not have punched the card, is it the responsibility of a customer to scan the card during billig or the cashier has to do this.when i told him that i would like to cancel my membership this guy a manager at the with any shame tells me that it is you who is benifited from the card and not me so if you wnt to cancel i will cancel it right now.I asked him is there any form for complain he says go and complain to any one I am not scared of anyone then there was a poster he told me this is the mail id go and mail them nothing is going to happen.there were sales exectutives behaving in a very rude manner before but i thought they are at a lower post misundestandings take place,but if manager is of the same category the staff he been trained in the same manner and one more to add the store maager is never found in the stotre whenever asked says he has gone out or on a leave or shift completed.