[Resolved]  Reliance Fresh — miss behaved with consumer

Sir

I am a regular visitor to purchase the needed house hold things from relaince fresh since it started.
but to-day when i went to purchase the things to hydernagar branch relaince fresh stores there the entire entrance is been blocked with freshly arraived stocks & so many is selecting as they need, i also did the same for few minutes all of the sudden one of the costmer service attandant started shouting the consumers in abbusive language and started irritated, mean while me and my wife both were putting the selected vegtables in proper way where the trolly's is usually arranged, just to take & move into the stores again he came and started shouting in such a filthy language i could't belive for some time, than i realised he is targeting us. than i asked for the manager of the stores where he is not available for more than hour, His name is Mr.Narsingh, even i tried to contact him to his mobile he did't answer .
then the supervisor is started shouting on us & trying to command us like his asisstant, where as their main job is to serve the people & arrange the things to make it easy for consumer, Here it's has become reverse, Now this stores started to make this coustmer service attandant & supervisor to shout the consumer and the abuse the people.
Here is the I.D. of those persons:
coustomer service attandant Name: Raju salana- F[protected].
supervisor Name: Yousf Hussain syed-F[protected]
Manager Name: Narsingh, His mobile No: [protected] ( i tried more than 10 times)
Then i contacted to[protected]/77 Mr. Bharath is said this complaint to given to[protected] so i called to same Ms.Sangitha I don't have any idea about the consumer complaint to booked.

Then i called to Toll free No:[protected] in this number Ms. Vandana, as she claims her self as excutive of the office, she said the compliant will be forwarded to concern persons so they will take action on this matter but how we the people will come to know is really they are going to take any action on them?
Then i asked for what ever the money i should get as a points on purchase so i asked for pay the thins to me, it will make some evidence, for they made me to wait for one hour & then said redemtion coupon's are not available so they said & i wlaked out of the stores.

AS DOCTOR I NO NEED TO WAIT FOR SUCH A LONG TIME IN THEIR STORES, AT END OF THE DAY IT HAS BECOME ONE OF THE OTHER UGLY SOTRES WHERE THE CONSUMER ASK FOR THEIR RIEGHTS, WHICH USED TO BE LAUGHED AT? IS THE RELAINCE FRESH & IT'S STORES ARE PROVED IT IS NOT DIFFERENT FROM ANY OTHER.

IF ANY CONCERNED PERSON OF RELIANCE FRESH, CAN CALL FOR MY CARD NUMBER, AND FOR THE DETAILS, LOOKING FOR THE CALL FROM THEM, I HAVE GIVEN THE COMPLAINT IN SAME BRANCH & GIVEN MY MOBILE NUMBER.

WITH UGLY EXPERINCE OF RELAINCE FRESH STORES.