[Resolved]  Reliance Fresh — Credit card frequently not accepted

Address:Thane, Maharashtra

Today we went to reliance fresh , which we normally go on a Saturday to fill up stocks for the week.

It has become a practice to ask at the sales counter ,"Is the credit card accepted ?" and we got a prompt respond , yes it is accpeted.

We started to shop and once the billing was done over 2500+, we presented the credit card. on which the sales person informed chip cards are not accepted, we present a card without the chip card , that also was not accepted. we informed the manager he said the credit card swipe has just stoped working and we will have to pay in cash. this is a regular thing which happens , they would also advise that there is a ATM just outside the store we can withdraw from there and pay the bill.

These stores are taking people for granted and cause inconvenience, sort of harasment. people have to go there since there is no alternative . Reliance is the only store availble in Kadakpada.

if chips card or credit cards are not accepted.

Can anyone suggest how we as consumers should deal on such issues.

Lourenco DSouza
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Aug 13, 2020
Complaint marked as Resolved 
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