[Resolved]  Reliance Fresh / Danone Yogurt — Contaminated yogurt with fungal growth

Address:

Pune, Maharashtra

we purchased Danone Yogurt (strawberry flavor) from Reliance Fresh Kalyani Nagar Pune on 18/06/2012, reflecting Manufacturing date as 03/06/2012; best before date 22/06/2012; batch # L0601-2-s. on opening the pack there is a clear and visible fungal growth on the content. (pics attached)
prior to this I had already fed my child(1yr 5 mths) with another pack of yogurt with same Manufacturing date / batch who had to be rushed to the
doctor reflecting clear symptom of food poisioning / severe stomach upset with high fever. there was no visible fungal growth however the contents are contaminated which caused severe health concerns to the infant.

I contacted Danone customer care and got a reasonable response from them and they are taking i[censored]p seriously with Reliance Fresh preparing a strong case against them as when Danone Sales team visited the retail store (kalyani Nagar) they found out that the refrigerator was out of order for almost a week. and that could be the reason for the contamination. they have collected the sample from us and will be running test on that, if required they will check samples from the same batch.

the subject is of high gravity and must be severely dealt with the manufacturers / retailer. we request support to take this up very seriously
with the manufacturer / retailer to ensure health of the consumers are not jeopardized.

attached herewith the pictures, I still have the yogurt with me, please let me know the next steps. I have also made a complaint to the Danone's customer care.

regards,
Rajat Saxena
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