[Resolved]  Reliance Fresh — Double Payment

Address:

Khordha, Odisha

On 13th Nov'2012 i have purchased items at Saheednagar, Bhubaneswar Reliance Fresh outlet of Worth Rs653/=. During transaction with my debit card, amount had been deducted but bill not obtained. Your manager asked me again you have to pay the same even though i have shown my SMS receipt from the ICICI bank in my cell phone.

Your manager told me that payment will be returned your account with in 7 working days, hence requested me to do the payment again.

I did the same, instead of again using my debit card, i have given the money for the same and items had been billed.

I have lodged compliant in the compliant ledger by stating the same. I have given assurance of the above by your outlet manager.

Till date i am not in-receipt of the money in my account.

Now i have attached the bank statement taken and duly submitted to your retail outlet for the same on 6th Jan'2013, which was requested me on same day after several calls and meeting with your personnel.

I hope you will consider my request at earliest and guide me if any thing or any document will be needed from my side.


Please do the needful to keep our faith remain on Relinace.