1. The Reliance Fresh ( !!) in Konankunte near Soudamini Kalyana Mantapa, Bangalore sells expired food which is packed. The packet had Reliance's name on it and expiry date mentioned in future ! But when opened the grains were spoilt and soft. This was supposed to be eaten by a child but Thank God we realised before consuming. When we went back to the store and asked for manager, the staff did not respond properly - there was a poorly dressed ill mannered man who finally said I am the manager and said that he could not do anyting about it.
2. One more incident at same store - There were many customers waiting in the queue in one of the counters (as it less counters - though I see staff wandering about in the stores doing nothing) and this girl at the counter took 30 mins to realise that the billing machine she was trying to operate was not working . And she shouted at the customers in this line to move to the next queue where there atleast 10 other customer already in the queue with full shopping bags waiting to be billed as the girl there was slow in billing. We had already waited half an hour expecting that our turn would come soon. She treated us were badly and said that I can complain against reliance if I wanted to, as this stores has less staff and poor machines. (staff saying this to customer ! ) . There was another male staff who shouted at me not considering that he is speaking to a lady and told me not to speak further. The girl continued to curse ( !) me in front of other customers. I really could not wait in the queue for so long as I was unwell and also had to pick up my child . However both these staff did not seem educated.
No value for Customer's time and money !! No respect for ladies !!! But dont yout think I need to get a compensation for this as a grieved customer. Was this information helpful? |
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