[Resolved]  Reliance Fresh Ltd — Billing Compliance

The officer in charge,
Billing Section,
Reliance fresh Ltd,

Sub: Billing Compliant

I purchased the product items namely Dove Soap and H & S REF MNTH 200ML under bill no C!024 #0045 20:59:54 7FEB2009 from your Reliance Fresh at Periyanaicken palayam, Coimbatore, Tamil Nadu. I paid the entire bill amount sum of Rs. 159/-(Rupees One Hundred and Fifty nine only) through my ATM cum Debit card bearing number [protected] belonging to ICICI bank ltd. I further state that you collected the above bill amount from my account thrice for the same purchase. You illegally collected the sum of rupees 318/-(Rupees three hundred and eighteen only) the above said single purchase from my account no:[protected]. Your act is highly illegal and opposed to law. Due to your act I suffered very seriously and also you caused mental agony due to your deficiency in service. Therefore you have liable to repay the illegally collected the amount sum of rupees 318/-(Rupees three hundred and eighteen only) from my account.
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Aug 13, 2020
Complaint marked as Resolved 
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Deficiency in service — Reliance Fresh Ltd

I have been buying from RFL Saibababa colony branch NSR Road Coimbatore 641011 from the time the branch was opened. I also hold your card. In the past 6 months I observe that the Quality of service in the above branch is going bad to worse. The customers are not being attended well. Wrong billing takes place very often. Recently when the airconditioner was being removed from the above premises,for repair, the workers never bother to alarm the customers. Iron sheets from the false roofing were coming down without any caution, one fell almost on the shoulder of a billing staff.. The customers standing close to the billing machine had to run to safety. This is not a proper way to handle the repairs, This complain is made only to improve your customer service. Please instruct your staff, to avoid any calamity due to negligence..... from - [protected]@gmail.com

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