[Resolved]  Reliance Fresh, Mahalakshmi Layout, Bangalore — huge price dreference on rack and in bill

Sir, yesterday, 16th June 2009, i had visited reliance fresh at mahalakshmi layout in Bangalore with my family. first of all there are no price displayed for most of the products on the racks. many places the price tags has just been staked together some where, so customer has go thru and find out the prices. then at the counter i noticed a customer have been shouting about the price of mosumbi, the price was showing too high in the billing screen. since i was also carrying mosumbi i rushed back to the rack and checked the tag. i found it is Rs.29.90. when my turn came the boy in counter told me before he was cheking the weight of mosumbi 'sir it is Rs. 80.00 per kg.' then i asked him to check it in the screen, he refused to do. then after again i had asked, when he enterd the price of mosumbi is Rs. 29.90. but he was not entering that price, insteed he was enering the orange price it was Rs.80.00. he refused to click on mosumbi. he argued with me it is not mosumbi, it is orange. then i asked him call the store manager. then somebody came and he was also arguing with me it 'orange' not mosumbi. then asked him to ckeck the rack and he was trying convince me it is orange. since there was no orange availble in the rack and its mention there mosumbi finaly he agreed to make bill on mosumbi rate. it was fine!!!
But how many customers may be got cheeted like this whole day, days, weeks...on many of the products. since they dont display any price tags on the rack, they can put any price at the billing time. mostly nobody checks, they just pay and leaves the place. i think it is really a offence. over that the AC was not working peaople been sweating badly...too hot...may be they had displayed "hot offer" every where in the shop...
i would request you, please look in to this...it may be happenning to many customer at many palces.

thanking you
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Aug 14, 2020
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