| Address: | Thane, Maharashtra |
Dear Sir,
My spouse has buyed products from Your outlet at Khadakpada Branch Kalyan.
Bills details area as follows:
C1019 #0147 dated 9th April 2010 time 20.32.
The amount is +2000 Rs.
The goods are told to be delivered at our door steps within 24 hours.
NSince then My spouce followed up to your outlet thrice and I myself has talked with the guys at outlet.
Surprisingly till time there is no stores manager awailable at outlet to help.
After sepnding hour i could locate my goods laying over thee unattended.
The i talked with so called second in line incharge Mr. Jagdish Tare @ goods.
Instead of helping me he said becouse of the in availability of staff he is unaware of the delivery time and given me the no of store manager Mr.Abhijeet PAtole ([protected]).
Since then i am following up with him. He also told me that he can not help and I can escalate the problem to hire up but he didnt support with any of email ids or nos of higher up authorities.
The the surprice the customer complaint book is also not awailable at the store,.
The staff is advicing customers to fill their complaints in Security log Book.
Since there is no one to talk i am unware to whom we should complaint about the rude, unhelping staff.
Please revert.
Pravin Patil
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