[Resolved] Reliance Fresh — Reliance Fresh cheating customers | |||
I went to Reliance Fresh store in Madeenaguda, Hyderabad today to buy the Raw Peanuts in loose. The weighing machine inside the market showed the weight as 500grams, and I decided to move on to pay for it. Did I tell you that this store is probably the worst operated store I had ever seen. All the items are on the floor, no place to even walk, all the items were just dumped... to me it looked more of a warehouse, not a store. Anyways, after waiting for at least 15 minutes in the line at the billing counter, I am surprised to see I am overcharged than what I was expecting. This billing counter shows 564 grams, against 500 grams of the other machine. When I had asked them about the difference, the person at the counter was so irresponsible and just showed that the weight is 564 grams, and he doesn't care what the other machine shows. When I raised it as an issue, his supervisor came up and mentioned that there is a difference of approx 60 grams between two machines, but didn't say which machine is correct, until I asked him for the third time. He claimed that billing counter machine shows the correct weight. By the way, though the peanuts were already in a plastic cover, they put them in a plastic basket to weigh them, and they claimed that plastic basket weight doesn't count. When I asked him to prove it to me, he emptied the basket (removed my peanuts cover) and tried to show that the indicator shows 'ZERO'. You know what, the indicator doesn't work. Then he tried to show me his screen, where I clearly see 59 grams of weight, against him claim of ZERO grams when the basket is empty. On my question about the weight difference, the supervisor simply asked his subordinate to return my entire money (not willing to give any explanation for their wrong doing) and took the peanuts cover from me. Listen guys... Reliance Fresh is cheating customers with incorrect weighing machines, not sure how many other cheating techniques they use. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Reliance Fresh — Wrong Billing/Cheating to customer
I had purchased a Stuff from reliance Fresh on 9th and Bill amount Turned up to 337... As i was in hurry i went off... on 11th... I discover that its was a Wrongly charged and called @ reliance Fresh Auda garden Prahladnagar... They told come down will check and help u.... When i visited there Manager Brijesh kept me waiting for 30 mins... He told i dont have the Product so cant help u.... You come once that product come.... I told kindly check the same with other store of yours he denied. Then i i told should i get u One from outside.... He told go and get it.... He was very rude in speaking..... he told me to mail at customer service and mail will route through me and i willl answer after that... I am charged 144 rs. Instead of 14 rs. Only... He told if case get solved also then also we will not give u Refund. You will have to buy the goods worth same amount... Pls. Help to close this caseReliance Fresh — Cheating to Customer
I would like make a complaint towards Reliance fresh, Vishwas Nagar. Delhi -10032 for cheating of customer. I have done some purchase on 22nd-Sep-2009 and made payment throught Credit Card. Executive there swap my card twice, due to this double amount deducted from account. I have made many complaint with store, but till now no reponse from there side. I don't know what to do and whom to complain for this cheating and fraud I AM NOT RECEIVED YOUR WINNING AMOUNT 756000.00 US$. PLEASE TRANSFER TO MY ACCOUNT [protected].
i have purchased rice price is rs.64/- but they billed rs 84/-
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Reliance Fresh — wrong weighing
I am a regular customer of Reliance Fresh. Today I went to co's Malviya Nagar, Jaipur to purchase some fruits & vegetables. I surprise to note that the weighing machine is not properly working. One electronic weighing machine at store and another non electronic weighing machine both are showing the weight of a pice of water melon as 2.820 Kg & the cash counter machine is showing the same water melon weight as 3.224 Kg. When I enquire about the weight difference your sales girl on counter argue me that the cash counter machine is connected online with Bombay H.O. this is right & others are wrong. She billed with same weight through No. C1004#0033 12:16:50 on 16/04/2009. She told me that cash counter machine’s weight is right, you quickly decide you want to bye water melon or not. When I again argue and ask her to behave properly then an another staff person reach there & ask her to recheck the weight, when she recheck the weight come down to 2.820 Kg. I don’t want to any complain but take up this matter to knowledge for suitable action, under intimation to me.