[Resolved]  Reliance Fresh Retail Store At B2 / 2 Ashok Vihar Phase 2 Delhi — arrogant, misbehaving staff and store being closed before scheduled time

Address:North Delhi, Delhi

eliance fresh retail store at b2/2ashok vihar p;hase 2 delhi
the assistant store manager mr pawan in alliance with the store guard mr anil kumar singh and cashier mr lalit closes the store before the scheduled closure time of the store i.e. 9.30 pm as a matter of routine. today i, alongwith my wife reached the store at 9.16 pm and to my utter shock the store was flosed the shutter was down. on my enquiry with the guard on duty mr anil singh, he rudely replied that already the time was beyond 9.30 pm . in the mean time cashier mr lalit standing beside alleged that i had tampered with my watch timing and was showing wrong time. on my insistence mr pawan the asst store manager on duty was summoned who much more rude in his behaviour. he not only insulted me and my wife but also claimed nothing will happen to them even if i complained to anywhere. however, on my lot of persuation i was allowed entry to the store for shopping. to my further shock, the time on the bill no.0128 generated by the cashier with id c3456 showed time as 21.28.15. which was contrary to the claim of the asst store manager mr pawan that they closed the store as per the system watch.
this kind of arrogant misbehave by the staff goes miles in tarnishing the image of the store as well as that of RELIANCE.

i want that appropriate disciplinary action must be taken against the above mentioned erring staff who not only derelicted from their lawful duty butalso damaged the dignity of the responsible and respectable citizens of the country.
vinod bakshi
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Aug 13, 2020
Complaint marked as Resolved 
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