Reliance Fresh Store In Fateh Nagar New Delhi — non compliance regarding refunding of money

Address:Delhi

myself ayush kumar did a purchase of RS 429 from relianc fresh store in fateh nagar new delhi on 20 dec 2011.i gave my credit card but it was not accepted as told by the person doing billing.so i paid in cas n came home a few minutes later i recieved an sms regarding payment of same amount from my debit card.i went to the store n told the store manager on duty.i was asked to furnish the details n the amount ll be refunded in 7 days.no progress was till 29dec 2011.i met the manager mr darshan singh on 29 dec 2011 n reminded him abt my complaint he said that he has locked the complaint n i ll get the amount in next 7 days.but no progress till 8 jan 2012.i informed the manager on phone he assured me that he ll revert back to me soon but nothing is been done.i have the bill copy n the sms regarding the bill payment from my debit card.i want my money back.kindly look into the matter.
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I made thee purchase on 7the Feb, for Rs 412.67, I had given thee card at one counter, and it was told theat it is not working, theen thee bill was made at anotheer counter, Shocked to know theat Rs 413.30 had already been deducted at thee previous counter.(change is due to weight of few grammes from counter to counter). I am unable to make complaint as theey are not lifting thee only single phone [protected] (no otheer number or customer complaint address) and theere is no website/address available for Reliance Fresh Stores.
This is simply cheating and shows least care for Customers!

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