[Resolved]  Reliance Fresh Store (Inder Puri, New Delhi - 12) — Non Issue of points earned voucher

Dear Sir,
Reliance Fresh stores run a scheme in which points earned on the purchases are redeemed in cash voucher. This cash voucher is then used by the customer for purchasing any items.
For the last 4-5 months I am denied cash voucher for points credited in my account on one pertext or the other. Sometimes they say that printer is not working or internet connection is off or staff is on leave or they as me to accumulate more points or they insist to come at some particular time which is not convenient for me.
Every time they avoid giving me the cash voucher on one pertext or the other.
I have stopped making purchases from Reliance Fresh Store for the last 3 months. I have visited the store few times to redeem the points for cash voucher but in vain . Threat of complaint does not deter them.