[Resolved]  Reliance Fresh Store — misbehaviour

Address:

Chandigarh, Chandigarh

Sir,
I am shocked at the policy of sealing ladies bag while she is shopping at your store, in order to prevent shop lifting !!! I have been to many big stores in India and abroad, but have never come across such an insulting approach towards customer. I was exposed for the first time to this during my visit yesterday to ur store in phase 7 Mohali in which i am a regular visitor. Yesterday, one staff member walked to me and without my permission took my bag and sealed it in a big red bag alongwith my mobile in it. For a moment I was unable to judge what was going on, but later realized that it was to prevent shop-lifting. I felt so insulted that I called the manager and shouted at her and decided never to visit your store again. I was informed that it is company,s policy. I would say that there are better methods to check the shop lifting than this. Also the delays in ur counters are frustating. Me being a busy professional would like to buy all items under one roof, but am greatly dissappointed at ur services.

Dr. (mrs)Pawan Sharma