Reliance Fresh — Free Items are always out of stock

Address:

Pune, Maharashtra

This has been encountered a lot of time. At Reliance Fresh, Viman Nagar, Pune when you buy a product on which other product is being given free, the free items are never in stock. And when asked about it, the employees say that they have no clue. More to this when asked for the manager, answer received is that there is no manager for the store. I wonder if the employees are selling these Items received to be given free.