[Resolved]  Reliance Fresh — Cheating and Fraud

Address:

West Delhi, Delhi

I went to a Reliance Fresh store located at C-1, Janakpuri, New Delhi to buy Butter Milk by the name of Dairy Life. I saw the MRP in Delhi was printed as Rs. 8.00 for 500 ml. I took 4 packets and went to the cash counter to make the payment of Rs. 32 for the 4 packets. To my surprise the cashier asked for Rs. 40 instead of Rs. 32. When I asked him why it is Rs. 40 he showed me a very very faint stamp (which was not visible to the eye) which read MRP Rs. 10/-. I told him very very categorically that this is cheating and fraud and he also agreed with me.

My whole point in bringing up this complaint is that if this product is sold in millions of packets every day on an all India basis and on each packet the company cheats the consumer by Rs.2 then the company makes millions of rupees per day just by taking the consumers for a ride.

This is not acceptable. It is the public money which is driving the growth of these companies and if they start cheating their customers like this then we middle class Indians will have no other option but to raise our voices in open forums like this. If anyone else who has faced a similar problem should also bring up this issue on this forum.