[Resolved]  Reliance General Insurance Healthwise Policy — Hike of more than 100% over and existing premium contradicts Policy Wording

Address:

Krishna, Andhra Pradesh

Respected Sir,
I am a policy holder of Reliance healthwise policy number [protected] plan silver, paid already two times and now i received for a renewal of my policy of renewal premium of morethan 400% which cannot be accounted by any measure.

Previously i paid first premium in 2009 as Rs.3000/-, now (2011) i received Rs.11,320/- is a gross amount, after 10% no claim discount it was stating 10,188/- net renewal premium. No medical investigation or procedure has increased to this extent over the last one year. It is wrong to charge people living tier 2 & 3 cities in the country for anomalous increase in some corporate hospitals existing in the major metros. It is also wrong to charge existing policy holders with known health history and claim status at par with new comers.

All the more any hike of morethan 100% over and existing premium contradicts Policy Wording for Reliance Healthwise Policy, under terms & conditions, page no.6, item 20 subheading Renewal notice. A copy of the same is attached herewith for your kind perusual.

I have contacted Reliance General Insurance Customer care for this many times by mail and on phone, but there is no use from their reply, all the staff are helpless in this matter for giving special discount for existing customers from this abnormal hike.

Hence, i request your office please intervene this matter and take necessary steps to solve my problem with Reliance General Insurance Company cheating techniques keeping inview of policy holders.

Nageswara Rao Karri
Senior Medical Transcriptionist, Dept. of Cardiology
NRI Heart Center & Research Institute
NRI Medical College & General Hospital
Chinakakani 522 503, AP
Mobile.: +91 [protected]