Reliance Communications Complaints & Reviews

My name is jatin suthar, my mobile number is [protected] , I receive information from reliance customer care about GPRS 3G plan of rupees 247, In which I get facility of 1GB data use, and 150 talk time for 30Days validity, but company customer care executive not clear me about 150 talk time is not receive in roaming network , which i already ask about this, after i activate this facility, when i again call at customer care another person from their senior department told me that , they are not given this facility , so i request them to deactivate this GPRS pack because my purpose not solve, they reply me they are not refund this amount to my main balance or not given this facility.
I want this amount refund or this facility.

i am using reliance since 4 years,my mobile number is [protected]. i am getting network problem since i have purchase reliance sim card, now i want to switch to another company for this i sent request for unique port number several times by sending sms.but i am not getting the shame. i have talked to customer care several time but they are not solving my problem. i am in travel since 4 month and i have visited on many reliance world but they dint help me.
now tell me what so i do for getting unique port number.
regards
Rahul Goyal
Mob no. [protected]

I am having Reliance Net Connect Number [protected]. Reliance promises to provide 3.1 mbps on my silverplus unlimited internet plan for the first 5gb and thereafter 144kbps for the remaining days of each month.

The speed was very very slow and upon repeated calls and personal visits to Reliance Worlds and Reliance Mobile Stores and calling customer care, they continue with their pathetic speeds and charge Rs750+tax=Rs.843 promptly every month.

Their claim and promise of 3.1mbps on reliance netconnect has become a joke and in india, they continue to cheat people in the name of broadband connectivity. When will we get real broadband connectivity?

Even the signal is not consistent across different places in my house. I have problems with signal in their cdma moblity service also but then thats a different issue again.

-Keerthy Chethan R
[protected]@hotmail.com

Dear Sir,

I have recharged my mobile ( [protected]) for Rs. 60, But on next day when i have checked my Mobile balance it was low, i have already log complaint in costumer support. My transaction conformation as per AXIS bank given

Transaction Date 11/02/2013
Transaction Amount INR 60.00
Transaction Type DR
Transaction Description ICONN/65841410/110213/AXIS MOBILE RECHARGE

My Reference No given by Reliance Customer Support "Service Request ID[protected]" but still i have not recv. my amount.

I want my money back or my balance should be credited soon as possible.

DEAR SIR,

I BOUGHT A RELIENCE ZTE S165 CDMA MOBILE FROM NAIHATI RELIENCE STORE. BEFORE I BOUGHT THE PHONE THE SELLERS ARE TOLD ME IF I BUY THIS MOBILE I GOT 4 MONTHS RELIENCE TO RELIENCE FREE CALL FACILITY. BUT AFTER BOUGHT THIS MOBILE I WOULD NOT GOT THIS FACILITY. WHEN I INFORM LOCAL RELIENCE STORE THEY CAN'T TOOK ANY ACTION.... SIR PLEASE HELP ME IMMEDIATE.......

Hi,

I have closed my two post-paid reliance mobile connection on December 2012 & got confirmation from reliance people. But now I am getting bill for the month of Feb-2013.

For this issue Iam following up continuously & didn't got any response from reliance customer care & their next level as well.

Can anyone address this issue.

Regards,
Vivek I S

I've been using Reliance broadband since 2006. Recently I've been facing annoyed by the frequest logout/disconnection problem.
It's so bad that my uptime in an hour is merely 10 mins. On top of it there hugely irritating costumer support reliance has. Literally none cares about the issue. None gives a call back for the resolution, give false committment of restoration in service. I've been calling 5-6 times a day and everytime I've been getting same answers as "there is outage in your area, and service will be restored in XX hrs", which never happened till date.
I've thinking of changing the broadband provider.
This is just a last chance to see anyone at Reliance really cares and gets back.

Regards
-Mohmed
[protected]

Building owner installing the Reliance Mobile Tower on his terrace, which will going to effect the health of people as it is in the residential area, its in bhiwandi, manadai, Bombay Farsan, Opposite to Anam Computer, please do something to stop installing, as we the nearby residential will effect by radiation of tower.

i am regularly using 47 data plan. and its auto renewal so this month 18th dated they deducted 47 amount from my balance and today on 28th they deducted 220 rs of internet charges and they said they have change in their scheme without any mail and massage. when i am asking for return my balance then he said their system is slow so call aftr hours.

our all reliance gsm ouutgoing call is not working on bsnl landline in only west champaran distric from one year

sujeet kumar mantoo
[protected]

Dear Sir,
I lodged a complain on your web site on[protected], and I got response from your RCOM Care on[protected]. but Still problem was as it is so again I told about it on[protected]. after that i nave not received any response. it seems to look like you are not interested to solve my friends problem. if it is please tell us that i can close this conversation.
Thanking you.

3rs daily deducted from my no [protected] when I complained my costumer care was barred.
-ishwar dev

Hello,

My name is Priyank Parikh
My Reliance landline no is : [protected]

The connection is in my name

I have placed a complaint of internal shifting (from one room to another Room). on[protected]

The Complaint should be resolved by[protected]

But till today[protected], the complaint is not resolved..
Even after repeated calls to customer care ,they reply me the same,, that u will get the callback from us today or within 2 days.. but i didnt received any call back from them or Resolution Team..
I am fed up by the service and since they are not resolving my complaint, i am wishing to terminate the connection..
The complaint no is[protected]
Please take action if you can

My alternate contact no is: [protected]

I purchased my no [protected] in the year 2011.
Due to the stupid network i wanted to opt for mobile no portability but as i send a message "PORT [protected]" at 1900, my balance is deducted and i get a new message from 1901 that says "Your request could not be processed please try after any time".
After there has been no change in the message after my 100 tries and 4-5 months of calling uneducated customer care number and visiting customer care center in Jagadhri, Yamuna Nagar (135001), Haryana.
I sent an email to the reliance office about the situation.
They assured me that they will solve my problem but still its been almost 2 months and they have not contacted me for the last 1 month and now they have closed my case without confirming me saying that the issue has been solved.
I HAVE STILL NOT GOT THAT UPC SO SOMEONE HAVING AUTHORITY DO CONTACT ME .
every person i contact to solve my case who is working for reliance GSM says that he does have any power to do anything and agrees that this is truly a very poor service provider.

Hello sir, I am Amit Kumar Panja, My modem number is [protected]. I have so many problems for a long time. Network problem. 2 & 3 show network all time. My internet link is to slow for a 7-8 days. Download speed is slow. My contact no-[protected]. I submitted a result image from speedtest.net. Please check this.

I am useing reliance postpaid simcard [protected] last month of Dec-Jan. worgly charged of Rs.44 and Rs.050
and I am useing 249plan 600 min free for one month but i am get on 420min Jan but bill charged on Rs-226
+222=448
and not send any bills by emial are address I am ask to coustmercare he saying we are sent. but i am not get any bills

avoidance and ignorance from reliance team its been 1 month since i have applied for the connection and they are avoiding me and giving me no reply.

I have used Reliance Net-connect internet data-card under scheme name "HSD_Data" till 2011 end.

For periods September to December, there was seriously bad network signal, due to which I was unable to use the service properly. I also did call customer care number [protected] likely more than 10-20 times for service request/ connection issues, I did not get any good service and of no use then. I also requested the customer care people, who called me back to wave-off the bill over that period as I was not able to use the service due to lack of signal. Though Reliance did not do anything to provide me any better service, above it the company billed me during the period where in those months I was probably able to connect only 10% of time.

Now after 2 years, I get a call from some hell-hole lawyer from Delhi saying I have to pay bill in next 30 minutes or there will be police arriving me to arrest me.

Is this a joke. Hell No, if all of a sudden you do not get any contact and suddenly some lawyer calls you and threatens you to be arrested!

I understand lawyers do not do anything unless the company directs them to do whatever. But, never did any person from the company called me for this issue. No local personnel ever tried to contact me over mail or phone (none changed since beginning). And today they make this lawyer call me and threaten my wife (who picked up the call) that I will be arrested if I did not come to court the next day. My question to Reliance - Do you think people are so jobless to do what ever you want them to do. Firstly, you do not provide timely service, leave aside any good service. Later, these kind of stupid things. Do they think that customers are pigs or dogs to play around. We, the customers, ask for service and have right to deny payments on bad service or lack of service.

I want to ask company to show proofs of having contacted me on phone or mail or any written medium, to sort the issue which went through two months. No customer would ever want to keep paying bills though he is not getting service.

This is harassment.

I will not make payment till Reliance gives clear explanation for those many days that I had no signal/network and I faced issues.

What authority does Reliance or its lawyers has to send police to arrest customers from home to pay some 2000 rupees bill.

R/s
my name is ashivinee i want to call history my rim GSM no [protected] from 1feb to 26 feb. please send details on [protected]@gmail.com.


please soon

respected sir/madam... reliance deducting my all balance continuously without any reason.... case1:I recharged with 26rs as per my special scheme but reliance neither gave me 150free min nor balance .... case2:deducted my balance of 3 rs without any reason.... case3:today I recharged my sim with 10rs but reliace did not give me recharge... thank you kirti patel number: [protected] loss: 39 rs. email id : [protected]@hotmail.com
24 February 2013