Reliance India Mobile — [protected] : Amount debited on 03.09.2013 but My College plan not activated till now 06.09.2013 14.30 hrs

Address:Bardhaman, West Bengal

Dear Sir : I am Prasenjit Dutta, my mobile number is [protected]. Last 03.09.2013 at 02.40.32 a.m. my account was debited with Rs. 16 for renewal of my college plan. But till now this college plan is no active in my number. 03.09.2013 se aaj tak customer care par 3 - 4 bar call kiya hay and mail kiya hay. Ajj jab call kiya hay toh mujhe bol raha hay ki "Hum ihan se 3 din ka record check kar pauingi." So, aap ka itna kharap service keliye main already Porting code le liya hu. Mera porting code hay EV244288 valid till 20-SEP-13. Agar 2 - 3 din may iss ka koi samadhan nahi huya to main porting kar ke Vodafone chal jaoungi. Thanks, Prasenjit Dutta [protected]
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Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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