[Resolved]  Reliance Internet — Disconnection of Internet without notice & being compelled to pay the bills generated during disconnection period.

To,

Customer Care

Reliance India Mobile Service

Subject: I have been compelled to pay another Rs.1750.00 to resume the connection,



Dear Sir/ Madam,



Case History:

This is NAOMASA SUGITA, I have purchased an internet connection (S No. [protected]) from Muskan Telecom, C-17, Karam Pura, New Delhi- 110015.

This to inform you that my internet services for the Reliance Internet Connection has been deactivated from last 45 days(approx).

I am regular contact with Reliance customer Care as well as local franchise but I have not received any proper response from either of them.

I have already paid (First bill in the month of June: Amount Rs.500.00, second bill in the month of July; Rs.1750.00) without using the connection.



As per the telephonic conversation with the customer care executive, another bill has been raised against above said connection.

My internet connection is presently disconnected and I have been compelled to pay another Rs.1750.00 to resume the connection,



There is one more problem

The plan opted by me is of monthly rental Rs.1500.00 but (as per your executive) my credit limit is of Rs.500.00. Probably this is the reason for the disconnection,



I am sorry to say but this time I am not going to pay even a single penny (without using your services) to resume the connection.



Kindly look into this matter and resume the services within a day or two.

Thanks

NAOMASA SUGITA
+[protected]