[Resolved]  Reliance Internet — receiving emails from Reliance Communications sending Adv conciliation SMS.

Address:

Maharashtra

I have been recieving emails from Reliance Communications sending Adv conciliation SMS.

Overview:- I have applied for Reliance Broadband WiFi connection somewhere in 2006 or 2007. I paid cash to the agent who came to my home & installed that white colored box. Internet worked for fine 1 day & then it stopped working, I called back the same agent he tried everything possible & also asked me to by 1 pipe of 10 to 15 foot long. I bought that (buying + Transportation I paid). Still he couldn’t find solution. There was no connectivity. He left saying that he will check from back end. He never returned

Then I followed with customer care, but no response even after lodging several complains. Then I managed to track their nearest physical address which customer was not ready to give. I visited their & spoke to Mr. Joshi. He was their manager I was told. He then came at my home to resolve the no connectivity problem. I took one day off from my office (loss of around 1000/-INR). He was there at my home for entire day but couldn’t find any solution & he left saying that he will get back to me. I waited for some time & followed up with them. But no positive support. I was not only frustrated because of this but also loss lot of time + money + suffered a lot of harassment from Reliance. No solution. Finally I stopped following up with them. I asked customer care to disconnect the connection – which worked only for 1 day & return me my money which I paid & also take that 10-15 foot pipe with you & give me money for that along with transportation and all. Never heard back from them. I stopped following up with them because i was tired & frustrated because of which i could not focus on my life, my job & education (I don't know any legal thing otherwise would have filled case for all this loss).

Now after 6-7 years they are sending me SMS that too incomplete SMS. Below is the exact message I received:-
"Kindly clear overdue Rs. 1883 Vide Ban [protected] at earliest to avoid any legal procedure. Contact [protected] for any queries."
Nowhere they mentioned what is my name or who are they or for what they’re demanding money. I even tried calling on given number, but everytime i call it shows switch off ( you can try right now). And then their other message came that I didn’t follow up with them so be ready in pune for adv conciliations. I don’t even know meaning of it. I don’t know who is sending these messages. I searched on google & found that this could be reliance & also came to know that they are harassing lot of others. These tactics to harass me and sending legal messages. This is clear case of harassment and SMS demands me to be at Pune without any cause and reason. What should I do? Whereas they are the one who should pay me for the harassment + pipe (10-15 foot) + calls + fees that I paid + days off that I took from my office + interest, but since I don’t know legalities (legal) & also don’t have patience to get more harassed I am not doing it. Also they are big corporation so I think I will have to follow what they say.

THen i lodged complaint with GrahakSeva.com . I got a call from Reliance Social Network team. Caller was very helpfull & she opologized on behalf of reliance & said that this is resolved & u will not get any further sms's. THen i got a new message " You failed to attend conciliation, Ban no [protected] amt. 1883,we are forced to file case before appropriate court or pay immediately # [protected]" I got really scared & tried calling that number. No solution. Number is switched off. Don't know where to go whom to contact or where & how to pay money. I called customer care, they took BAN number but said that its so old that they can't find anything in their database (Spoke to Atul). I asked to their social network team's contact number. He didn't gave me.

I am ready to pay because i don't have any option & don't know what else to do also am afraid of court case & going to jail & serving any penalty. WHat if the court asks jailer to hang me to death for not paying to reliance. I got this email address [protected]@relianceada.com.

I have written so far 10 to 20 emails to this email address, but no response. everytime i get their auto-reply saying that they will get back to me in 1 business day, which i am still waiting for almost a month & no reply yet.

I mean Reliance's call-centre doesn't know anything about my connection nor they have any information about this, the number they gave in their harrasing sms's its not working , always switched off..
No reply from their email address [protected]@relainceada.com

I mean where should i go, or is it that i have to contact any Ambani......Reliance or Ambani's if you're reading this complaint, please give me your account number where i have to put this 1883 rupees, & i would also need a confirmation slip stating that i have cleared all the dues, cause today you sent me sms after 5-10 years, tomorrow you will send this sms to my kids & grandkids as well, who knows.......

Please don't file any case against me, otherwise i will loose my job, i amready to pay your extortion money of rupees 1883........atleast give me some information or where to go like......please please.......

Please help me or atleast give me your some contact number or bank account number where I can deposit this 1883 rupees which u guys are looting from me with some legal tactics....


Seriously i will pay you this money plus some tips i[censored] give me way like where to pay this & to whom......

I am really tired please please understand you guys are rich ambani's & it might be your idea to increase your bank balances, i have no problem, cause i don't have a choice, but atleast give some good contact where we can give u this extortion money.......please give some information (though i don't owe you any penny but that is why its called extortion money cause otherwise you will pull me to court)

Please HELP HELP HELP HELP


Regards,
Balvinder
[protected]

Please help me please help me please help me please help me Please help me please help me please help me please help me Please help me