[Resolved]  Reliance Life Insurance Co Ltd — Cheated by Reliance Life Sales Manager and Staff

Address:

West Godavari, Andhra Pradesh

Dear Sir/Madam,

This is Durga Srikanth Velaga having policy with Reliance Life Insurance Vide policy no 14947265 i got this policy erroneously on my name in the month July'09 instead of Brother Mr.Venkateswara Rao because of Sales Manager G Srinivasa Rao, he has forged my signature and he given policy on my name.
Reliance Sales Manager G Srinivasa Rao approached my brother Mr.Venkateswara Rao and he explained the single investment policy, later on my brother given Rs.99, 999/- and he been to Canada, mean while Mr.G Srinivasa Rao came to me and he asked for some ID proof and Address proof of mine and my brother, i said my brother has been to Canada and he will be back only after 6 months then he took my ID proof and Address proof for nominee addition in my brother policy. After 15 days i received a policy bond on name then I was surprised and I came to know that we were cheated by the sales manager, policy has to be paid regularly for more than 5 years with high allocation charges that we cannot pay. Immediately I called up sales manager and asked explanation on this regard, he said that it was by mistake happened, I will cancel the policy and return the money but he never came back to me. I been to Bangalore Reliance Life office for cancellation of policy with in 1 month time, there I met Mr Suresh Babu, customer service executive and I have given request for cancellation of policy then he called up Tadepalligudem branch manager and he discussed with him and he suggested me to give request at Tadepalligudem branch only. I traveled all the way from Bangalore to Tadepalligudem for policy cancellation, at Tadepalligudem branch they refuse to take request from me and simply they said that policy cannot be cancelled due to that cancellation time has been finished.
I have given request and complaint twice at Tadepalligudem branch but no body has taken responsibility to do justice. I have given request for policy cancellation with in 1 month but Reliance Life and their staff has cheated me, please find the attachment of policy cancellation request at Bangalore office and other complaints that I have given to get my money back. Since last 3 years iam trying to get my money but I couldn’t get back my money. Finally I got your email id and iam requesting you to do the needful and justice to me in this regard. For any further information please feel free to contact me on [protected]

Kindly cancel my policy and give my money back.

Regards,

Durga Srikanth Velaga
[protected]