[Resolved]  Reliance Life Insurance — Wrong guidance from customer services

Address:

Pune, Maharashtra

Hi,
Reliance life insurance is giving me wrong guidance from last one month.
When i call customer care to switch fund they advise me to visit our office.
As per their guidance i visited and placed order in their own office to switch fund, they have stated that it will update within 24hr. But request is failed after 24hr. Also i signed on paper to switch fund.
Again i called customer care by phone to raise complaint (complaint No-[protected]).
There is know reply. Again i sent mail dated 23rd and explained all the things.
But reply stated that "visit our customer care off".

I ask reliance life, do you know the value of time - atleast understand customer time
I am loosing my money due to this lethargic service by reliance life.

I made a contact to reliance by Mail, Phone and Face to Face in their off.

If you cant provide good service without wasting customer time, then cancel my policy & return my amt.
--policy number '11650607'
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Nanasaheb Khot
[protected]