[Resolved] Reliance Mart — No after sale service at all

[Resolved] Reliance Mart — No after sale service at all

D Dibakar from Mumbai, Maharashtra

I bought a Videocon TV (K29) from Reliance Mart Bangalore 4 months back along with few more home appliances. It was giving problem from the very first day. I was told by the manager that Reliance will be the single point contact for any service related issue and I don't need to follow it up with the manufacturer. Since then I am following it up for the TV issue and now its sitting dead at my place. Only thing that happened so far is I made 20+ calls to the following numbers with no visible result. Reliance Service[protected] Praveen[protected] Venkatesh[protected] Dilip[protected] I am planning to take legal action against Reliance Mart at the earliest. Please avoid going to reliance mart for any purchase. These guys need a lesson for the cheating. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Nitin Upadhyay

from Jaipur, Rajasthan

I bought a Shoes rack from Reliance Mart in Crown Interior Faridabad 2 days back . However the raw material has been delivered to me on the next day of purchase and they assured me that the carpenter will come to you for assembling the raw material of shoe rack next day after receiving the material. I wait for him and when he did not reached to me I makes 6-8 calls and I got the reply that he will be reaching in the evening till 6 PM and when he not reached I further make a call and got reply that in 30 min he will be reaching and as same when he did not reached I once again make call and got reply that he will not come today and also tomorrow because of Sunday .

They told me that he will come on Monday. I replied them that I am working person so it will not be possible during working days. Hence I finally got reply that we will let you know but I couldn't receive any reply after that.

I am really not satisfied with the type of service provided to me. It’s a worse experience I ever seen.

Nitin Upadhyay
[protected]