[Resolved]  Reliance Mobile Phone — Disconnection of services without intimiation and harrasing for bill payment

Reliance India Mobile — disconnection of services

I had changed my prepaid plan to postpaid connection of Mobile no.[protected] in the month of July'11.

At the time of submitting documents to the above effect, i had authorised the service provider to recover my bill amount directly from my bank account. They had asked me to pay first bill by cash which i had paid and all subsequent bills were supposed to be realised directly from my bank account.I had given them the authority for electronic clearance system - ECS and had given a cancelled cheque of my savings bank account.

inspite of the above i was surprised and shocked that the service provider had barred my STD facilities then local facility and finally incoming call facilities. The barring of service was done when i was roaming out of state and due to that i had to face lot of inconvienience and mental torture.

I had made personal representation to this effect but i was not satisfied and my grievances were not redressed. So i am approaching this forum for redressal of my grievances and instruct the mobile service provider to grant me a compensatio of Rs. 10,000 for inconvience and mental torture suffered by me without any fault of mine.

You are requested to do needful as per the norms.


Vijay Kapil
[protected]

[protected]

Reliance Mobile Phone — Deducting money from my account necessarily

Reg.my mobile No.[protected] .Reliance is creating unwanted calls and messages from their company for advertisements and has been deducting money regularly from my pre-paid account.

I have been a customer of the above phone which has pre-paid connection. The company has been deducting regularly a considerable amount from the account by making unwanted calls and sending messages related to advertisements. I have been calling the customer care and others regularly and complaining to them . But no one takes action. Due to this I have often kept my mobile switched off.

How long should a reputed company like Reliance take the loyal customers for a ride.

Will any one from Reliance take pain to read this and solve my problem.

V.R . Muralidhar.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Reliance Mobile Phone — Reliance mobile phone compani has cut balance from my mobile

Dear sir my mobile number is [protected] has balance at 11am is 109.77 .your company theft our balance so please request you return balance.