[Resolved]  Reliance Mutual Fund — Wrongly debt of Rs 2000 not refunded

Address:

Mumbai Suburban, Maharashtra

To ,
Reliance mutual fund
Mumbai.
Subject: Regarding nonrefund of Rs 2000 ECS wrongly debited from my account.
Dear Sir,
I Mrs .Kiranben K Patel holding a account with Canara Bank with Account no.[protected].This is to inform you that Rs 2000 ECS for reliance MF was done on 28/05/2010.Once again same mutual fund ECS was done on 09/06/2010 for the folio no [protected].Complaint for the same was given on 11/06/2010 with complaint no.10040549.But after few days without solving it the complaint was closed.
Again I complained on 18/06/2010 with complaint no.10097333. I found after few days that this complaint was closed without solving. Reliance MF has also send letter of report ECS R-7 from RBI National clearing centre the list o[censored]ndebited item.On 06/08/2010 with complaint no 10867702 I spoke to Mr Abhilash Jadhav-reliance MF representative-to reopen the case.
On 25/09/2010 call came from phone no 30384848 Mr.Vilas from reliance MF Called at 5.40p.m stating that bank clearing incharge of Canara bank Mr Bote told that the ECS amount of RS 2000 is wrongly debited from Tata AIG.He has also given the contact no which was 22691568.
On 01/10/2010 I called Mr Bote for the confirmation but he told Rs 2000 ECS was done on 28/05/10 from reliance MF.I had given many complaint there after also but my complaint was not resolved. Reliance MF is putting the blame totally on Canara Bank.But I have received the certificate from Canara bank giving the clarification that Rs 2000 was dibited through ECS on 28/05/2010 favouring reliance MF.Details of the certificate are ECS item no : [protected], Beneficiary ref :[protected] ,User Name : Reliance MF ,User no : 4009117 ,SP Bank/Branch :[protected] letter dated on 02/09/10.
Since 4 moths I am ruuning after this complaint wasting time ,energy and money.Kindly look into the matter as soon as possible.I am not getting any response from reliance MF. I am very disturbed.
Thanks and regards,
Kiranben K Patel
[protected]