Reliance Netconnect Broadband — Reliance NetConnect is a FRAUD

Address:

Andhra Pradesh

Hello - I am a Reliance Netconnect Postpaid subscriber from August 2010 (data card number: [protected]). The last couple of months (November 2010 onwards) there is a problem with poor speed. Most of the time during day, the speed is less than the minimum which should be provided for broadband. It is practically that of dial up connection or less.

Only at odd hours, say 6am in the morning or 12am in the night when the whole world is probably sleeping, is the speed close to the broadband minimum. I raised many complaints thru customer care (see details below), each time i was told there is a problem in your area and it will get fixed in two weeks.

December 21, 2010
December 29, 2010
January 22, 2011

There were other calls made to customer care which were not acknowledged; the above tickets should be in Reliance database, so they can't dispute them.

I checked with colleagues and friends in other places of Hyderabad, they too are facing the same problem. Some even terminated their connections. I think Reliance Netconnect is a joke being played by Reliance where the customer is being royally taken for a ride. I mean for a 2mbps connection, if you get dial up speed or less this is a joke, unfortunately Reliance is laughing all the way to the bank with this FRAUD. It is indeed a fraud.

Now they have disconnected by account saying i have exceeded my credit limit which is the last straw for me. I would suggest to people to stay away from Reliance Netconnect, they can't even provide minimum broadband speed of 256 KBPS forget what they claim in the ads to be the fastest net provider!!!

Bhanu Musunooru